We are rated 4.9 out of 5 stars based on 3112 reviews on Google.
Read what some of our patients have to say about our staff and our office!
Alex, at the West Chester location, is the absolute best. Very attentive to my needs. Compassionate and supportive. She shines above other audiologist I have encountered.
Janelle Crosby, on Google
I had a wonderful experience at my free hearing evaluation at Help U Hear in West Chester. The audiologist, Alex Hanna, gave me a hearing test and re-programmed my hearing aids based on my new results. I could immediately tell the difference! She gave me helpful information regarding what I should look for in my next pair of hearing aids without pressuring me at all to make a purchase at this time. She offered to contact my insurance and got back with me the same day. I highly recommend Help U Hear.
Marcia Fletcher, on Google
Alex was very professional, personable, pleasant, and patient during my hearing test and explanation of the test results and options. Can't say enough great things about my experience at Help U Hear!
Joseph Jones, on Google
Easy appointment scheduling and the friendliest staff and so helpful and knowledgeable. I feel Anna understood my needs and truly wanted to help me get what I needed. Would highly recommend.
cheryl sturgill, on Google
Excellentt. I would recommend and also Alexandra H. She is great, understanding and knowledgeable too!!
Tom S, on Google
Dr Hanna was pleasant and informative during the procedure. Thanks for the clean bill of health!
Chris Vaske, on Google
I highly recommend Help U Hear & especially Dr. Hanna. Several things she has suggested (backup pair & ear molds) have made my hearing aid experience so successful. When she moved from the Blue Ash office to the West Chester office we went with her even though it’s a longer drive. Believe me it’s worth it to be with someone who is so knowledgeable and you can trust,
Gene Cox, on Google
Very nice people here. I am very glad I called for the appointment. Highly recommend this business. Professional, knowledgeable, caring.
Mike T, on Google
The office was very spacious and clean and friendly. I was greeted by a young man with a smile on his face and a may I help you, Dr. Alex came out of her office and also greeted me with a warm and friendly smile as usual. This was my first time being at the West Chester office of Help-U-Hear. I obtain the same excellent level of care I had become accustomed to from when I was seen at the Kenwood office .Both offices always go above the normal service to make you feel so welcome. Dr. Alex adjusted my hearing aids and asked me if the sound and tone were comfortable , then she updated my aids with the latest updates 🤗 and yes, just like the name says Help-U-Hear when I left there I was hearing a lot better than when I arrived, thank goodness Delores Hughes Thank you
delores hughes, on Google
Initial visit and auditory assessment with Dr. Hanna went well. Now excitedly waiting to receive my devices and see how that goes…
Filisha Norman, on Google
Very helpful and explained everything. I highly recommend!
gwendolyn rich, on Google
I called them because my right hearing aid was not working and they got me right in the same day.They sent it off for repair and I got it back in just a few days. I'd like to thank Sara for the quick and friendly service.
Jon Yenne, on Google
Very professional and honest service. I will recommend their services.
Pratap Sidhu, on Google
Very pleasant experience answer all questions Dr was very nice and helpful....recommend to others
Delinda Martin, on Google
Great staff
Chris Rowe, on Google
It was great, people were very nice and courteous
Tammy Adkins, on Google
This place was the best
Donna Hall, on Google
Very polite and explained everything perfectly. Would recommend.
Doris, on Google
Very professional, caring & friendly
Miriam Eviston, on Google
Dr Ross Hiatt was so caring and was extremely supportive to my needs. He was perfect for me and was genuinely concerned. I would recommend him to anyone!!
cindy baughn, on Google
So far they have been friendly, easy to work with. They did thuro ear testing. The tester that I worked with was knowledgeable, and answered all questions.
Sarah Davison, on Google
Professional great place. Explains everything.
Hg GhhHggnkmkjjmmnb, on Google
Great service, great pricing
PATRICK Walls, on Google
Very courteous very polite extremely professional very friendly the experience was great. I would definitely recommend friends and family.
Derek Carter, on Google
Very helpful people. They will take care of helping you set up your hearing aids. Thank you.
Tom Bischoff, on Google
Very courteous and professional.
jerome shoemaker, on Google
They gonna help me hear again
Tim roark, on Google
Staff was friendly and helpful
vickie graziani, on Google
Very nice and professional
Tim Clark, on Google
I have found a “hearing home”forever. Wonderful people! And they not only KNOW THEIR BUSINESS BUT HOW TO DO WELL!! And they individuallize it per customer.
rhonda huff, on Google
Everyone is so friendly. Very thorough and has explained everything so I could understand .Alisha has been so nice and listened if I had questions and explains everything very well and very patient.
Pam, on Google
Always friendly, efficient and great service.
Shannon Bogenrief, on Google
Customer service is awesome! Alisha has always gone above and beyond to help with my hearing needs. Cameron has always got a smile to greet me when I arrive
Sheri Roberts, on Google
I had a very good experience, had a hearing test and had to send one of my hearing aids off for a new battery. Everyone was pleasant and very professional.
Peter Hendry, on Google
I went for a cleaning. My hygienist, Jamie, was very friendly and informative. Thank you!
Steve Beckett, on Google
The folks there were understanding of my needs and offered creative solutions… Thank you so much!
John McGinnis, on Google
Great service by caring staff!
Kathi Blackburn, on Google
Very helpful
Joseph Mylor, on Google
It’s always a great experience
Sherry Schulker, on Google
I love the small business setting. Very professional yet comfortable and pleasant. Everyone makes sure I am happy with any changes made and answer any questions I may have. Glad I found you.
laura blackwell, on Google
Very professional. Within 10 minutes they straightened out problems I had with Costco hearing centers.They were able to restore hearing in my right ear, which had been totally deaf for three years. Costco had told me That no hearing aid could help my right ear. I left U-Hear with a brand new pair of hearing aids and hearing in my right ear for the first time in three years.
Dan Rose, on Google
Everyone was polite and made you feel welcome. They were very professional and I recommend them to everyone.
Jim & Missy Piper, on Google
Very friendly and professional trying to help any way they can
warren Smith, on Google
Friendly, competent staff. I enjoy working with them.
Kathy Nafus, on Google
Good visit and good advice. Left with a new amazing pair of aids with latest technology. So far very happy with them, probably will be even more so as I learn.
Rebecca Schmdit, on Google
On timed very courteous. A joy doing business with them
Malittie Marino, on Google
The staff at Help U Hear is attentive and the service was very good and efficient.
Thomas haffner, on Google
Service was great! Only complaint is out of date info on web for store hours.
John Scheidler, on Google
The service was great just walked in and out in15 lovely ladies will be back thanks
tom kelly, on Google
My visit was very helpful. They were able to correct a small problem with my hearing aids. I was quite satisfied.
Tony Fries, on Google
Janetta was outstanding!
Joel Stansbury, on Google
Customer care is job one at Help U Hear on Pike Street Covington, KY. My family has done business for years with LaTish and Gannetta. Just great ladies to do business with. People who care. ❤️
Judy Gilbert, on Google
Pleasant visit. Jeanette is always helpful and certainly was today.
Chris Comte, on Google
Very friendly staff very attentive
Vickie Bowers, on Google
The people were very friendly and helpful. Answered my questions I would highly recommend them.
Vicki Cull, on Google
It was wonderful. Informative, friendly, and fun. I like fun.
David Lucas, on Google
Good
Patricia, on Google
No wait time really got quality care very comfortable with the diagnosis and Appreciate the good service
John Cotton, on Google
My visit was great very helpful and so caring I love the staff always ready to help No withing they are waiting for you
Wanda Licklider, on Google
From the front desk to the actual discussing the hearing aid. Very friendly and knowledgeable. Fast and prompt service and highly recommend this place if you need a hearing aid.
Cathrine Patterson, on Google
Good experience as usual.
Ken Goodhew, on Google
Excellent service and very thorough testing with a detailed explanation of my results and hearing aid options . Couldn’t be happier with the service .
Chris Powell, on Google
The staff was amazing! Very friendly and knowledgeable. Highly recommend getting your hearing test and hearing aids at this establishment.
Sandra Abbott, on Google
They were very helpful and solved my issue quickly. Very nice staff. Excellent customer service!
Bill Tereshko, on Google
At first it’s a little bit of sticker price shock. But if you take the time to ask questions and listen to the answers, it will make sense. Do yourself a favor and visit with Heather at Help You Hear.
Fernando Rubio, on Google
My mom has had a pleasant experience. Very helpful staff.
diana scott, on Google
Very satisfied with Help You Hear and my new hearing aids. Heather was very knowledgeable and helpful in choosing the right ones for me.
TexM, on Google
Heather was very nice. I didn't wait for my appt. It was a good experience.
Gary Maas, on Google
I was very pleased with my appointment. Dr Ealy was informative, helpful, easy to talk to. She had a student with her, Hannah , who was very articulate, friendly, helpful, and easy to understand.
Linda Buescher, on Google
I had a great experience with Dr. Ealy! Not only have I felt like I've gotten top-notch service, but she is warm, understanding, very knowledgeable, humorous, honest and just so easy to talk to! I would recommend her to anyone looking into hearing aids!!!
Ellen Schommer, on Google
The staff was amazing and nice and very well spoken she was very smart helped me understand what is going on in my ear gentle and pretty to she is blessed by the best I would recommend your office to others thank u
Timothy Setty jr, on Google
I was so pleased with my appointment And with the Audiologist! She listened to my concerns and was able to solve the problems I was having. I am a happy customer!
Lena Buzzee, on Google
Great service. Took all the time I needed to feel comfortable
Darren Mitchell, on Google
She was absolutely wonderful in helping with insurance and definitely went above . Absolutely no pressure to buy expensive hearing aids which is so unusual and definitely a great way to treat your patients
Cassie Wilking, on Google
Love this place very professional
Darnell Jones, on Google
The experience from the receptionist to the Dr, audiologist was phenomenal. My concerns were addressed and all of my questions answered. Thank you !
Keith Giessler, on Google
It was good doctor visit. I am very happy to wear ear aid.
Katsuko Nomura, on Google
Very good customer service ! Very pleased with my hearing aids !
sherry Long, on Google
Anika was very helpful helping me with pairing my hearing aids and iPhone and iPad! Her administrative assistant was kind to set up my appointment schedule.
Jane Newberry, on Google
Alex is Great. I highly recommend her. If you need someone that knows what their doing, this is the place.
Pat Riehle, on Google
Just fine, good hearing aid co. People are efficient and helpful.
Ken Kombrinck, on Google
Very nice helpful Like them would not go any place else
Peggy Beckstedt, on Google
Friendly thorough exam and analysis
Debra Nichols, on Google
They are so helpful and friendly. Highly recommend them.
Robin Simpson, on Google
Dr. Jarmon was thorough in learning my hearing needs. She provided up to date information on the latest technology in hearing aids. Based on her advice, I went with the Audibel Aris AI. Ms. Kay was also very kind and helpful.
Michael McBride - McBride's Law, on Google
They have been doing a good job taking care of my hearing needs for over 10 years.
Michelle Glutz, on Google
Friendly and professional. Helped me understand problems and offered the solution.
Ron Abel, on Google
My experience has been exceptional. The receptionist is friendly and helpful. Dr. Nikita Jarmon is very helpful and knowledgeable in helping me with my hearing aids and how to use them. She answers any questions I may have and goes out of her way to accommodate me. I highly recommend Help You Hear for all your hearing needs.
Terre Jackson, on Google
Nicest people EVER. So glad I am a patient with them. They are Always happy to help me hear. 😍🤗.Thanks Ray.
Ray Romanos, on Google
Dr. Alex was very helpful and respectful. She is easy to talk to. I am in good hands.
Barbara DeNamur, on Google
I have never had a bad experience with Help you hear. Friendly, always helpful staff, and confidence in their knowledge and service. They really have "helped me hear".
Kristy Gerhart, on Google
Very good
paul penegar, on Google
My experience with Dani Land on March 13, 2026 was professional yet friendly. She serviced my hearing aids and made an adjustment to improve my hearing. She does excellent work. I’ve been going to her for many years and plan on continuing with her.
Albert Sisson, on Google
staff was polite and knowledgeable
Debbie Fleetwood, on Google
They gals are so friendly genuinely concerned that I am not having any problems.
Ruth Veatch, on Google
Very fast and helpful.
Thomas & Judy Weber, on Google
Excellent!!!
Rebecca Gibson, on Google
Clean,professional, understanding and friendly. my personal experience with help you hear was one of great satisfaction.I strongly recomend anyone whom is suffering such loss as I am to consider a visit with these wonderful representatives!
James Simson, on Google
I appreciate that I can bring my aunt’s hearing aids to be cleaned on a regular basis basis. She is in a skilled nursing facility and not always able to come with me.
Carol Walters, on Google
Got my hearing aids up and running in less than 15 minutes. Great people!
Scout Survival, on Google
They are very helpful and extremely knowledgeable. Also she explained what I received from Columbus Regional Hospital since they didn’t. I’m looking forward for my hearing aids
Mark Ress, on Google
Help U Hear are always very helpful with any hearing aid problems that might arise Thank you
Merlen Rude, on Google
Fantastic customer service! I got my hearing aids cleaned AND repaired in one quick visit!
Julie Smith, on Google
Excellent service, truly cared about child. Would advise anyone to give them a chance
Reba Patterson, on Google
Always have a good experience with help u hear. Been going there now for 5 yrs.
Patricia Lovett, on Google
Thank for giving me back my hearing Help U Hear in Connersville, Indiana! Everyone at the office worked hard!
Mike Becker, on Google
Great people to work with. Very detail oriented and informative. Glad that I went to talk to them.
Tony Brock, on Google
We needed to get my mother in ASAP for testing and ordering hearing aids. Sherry got us in quickly, and everything was done in less than an hour. Including ordering the hearing aids. We couldn't have asked for better service.
Randy Gulley, on Google
They were prompt, kind and efficient. We are not yet through the whole process yet thus the 4 out of 5. I suspect that this will increase once the delivery process and follow up are complete.
Gary Snowden, on Google
They are very personable and helpful. They explain whatever it is that you need to know or understand
Rita, on Google
I am new to hearing aids so had so many apprehensions, concerns and questions. Ross the audiologist took time to answer every question and explain the progression of my hearing loss. He explained the hearing aids he thinks would be best for me and why. Because I didn't know what to expect at my appointment, I was really anxious. But the end result was so wonderful. I would highly recommend Help U Hear in Connersville.
Jill, on Google
The doctor answered all of my questions Explained why I lost my hearing and what type of aids I need. Positive experience
Debbie Tate, on Google
I am so satisfied with Heather, the technician, and her professionalism and expertise in fitting me with hearing aids. I recently traveled over 600 miles to get another pair of hearing aids. I love the brand, they don’t have static and are easily adjustable for my needs. They don’t magnify sounds, they help me HEAR the sounds. I absolutely love this brand of hearing aids!! Thus the reason for driving so far!! Bonus: they connect right to my phone so I don’t need any Bluetooth accessories!! The entire staff at the Greensburg location are fabulous!!! Very polite, professional and eager to assist in any way!!! This company is fortunate to have such dedicated staff representing them and moving their product, serving the community! Thanks again ladies!!!
PJ McMichael, on Google
Very friendly and helpful
Tonya Rogers, on Google
The staff and the doctor were very nice and helpful The doctor explain everything they were doing Everyone made me feel comfortable
Joyce Huffman, on Google
Very helpfull
charles bowles, on Google
The professionals at HelpUHear have always been on time, helpful, friendly and totally professional. Couldn’t be more pleased with my experiences there. Linda Baker
Linda Baker, on Google
Professional and always willing to help!
Tom Cherry, on Google
My child loves Amy! Quick and easy highly recommended
Brandy Himes, on Google
Good service.
Fred Crum, on Google
I like how the service was.
Louis Leonetti, on Google
I was running late & they still treated me with the upmost respect. The staff is awesome !! Had a cleaning done today & it was done in a timely manner. Kuddos to the whole team there !!
Marie Bonnlander, on Google
Very nice to work with. Always friendly and cooperates with what we need. Thank you new girl and she fixed what no one else has done in many times there.
Virginia Lundy, on Google
Very impressed. Easy to get to and the office staff was very helpful. Dani is the best in my opinion.
Dave F, on Google
I’m very happy with my choice to visit Help U Hear in Seymour. I received detailed information about my issues and the hearing aides that could best fit my needs. I was given the opportunity to ask as many questions as I’d like and the visit never seemed rushed. You feel like you’re in good hands with the knowledgeable staff. Would highly recommend.
Beth Hauersperger, on Google
Very kind and informative about what they do don’t rush you into a decision on the spot let you decide on what you would like to do
Lana Taylor, on Google
Very friendly and professional
donald gambrel, on Google
Very informative. Thank you
Jenni Ryan, on Google
Very happy with service,Dani Land has always taken care of all of my hearing needs for many years. And I will continue to seek her services.
Mark Kasting, on Google
Dani Land is an excellent Hearing Care Practitioner. She always makes the extra effort to help me and my mom when we need our hearing tested or our aides adjusted. If I could give more than five stars I would.
Rose Callahan, on Google
Satisfied with the service, and the employees were very friendly and helpful!
Olive, on Google
Jessica, at this location, is incredibly knowledgeable, kind, and patient! She treats my mom with dignity & respect and always gets her hearing aids just right. Highly recommend this company!
Kimberley Schmidt, on Google
I was very strait to doing and friendly service. We sure do appreciate it. Thank you all for getting Roy (me) in. Office. So quick..
bonnie cross, on Google
Jessica was absolutely amazing. She explained everything in detail, and took the time to explain each test and the results and she also took time to talk to me and didn't just rush me out the door and she didn't treat me as if I was just a number.
Stephanie Cady, on Google
So grateful I went to them. They really take care of business. Great people!
John Conley, on Google
What are my hearing aids was defective which I did not originally buy from them but yet they fully supported me. They gave me an option of getting it repaired or getting a completely brand new one. I took the price they offered and chopped around. I could only find used ones without any type of warranty so I came back to them and went ahead and purchased a new one which they gave me at the price of a used one which was much less than the original cost that I paid for the hearing aid. While it does not come with a full warranty, only a 6-month warranty that still is a superior solution. I take many people there mostly elderly for hearing aid needs and they all have reported being very satisfied. I have tried other hearing aid establishments and online establishments and I find their their service and follow through Superior. They are even competitive with club membership prices. The big box club stores. My only negative comment is I one that probably applies industry-wide and that is. I wish you could buy a hearing aid and get an extended plan that would cover it for the lifetime as most people that need hearing aids are elderly. Anyway, you're only talking about a 20-year warranty 🤪
Philip Haverly, on Google
They are very friendly answered all my questions if I needed to I would go back 100%
Danny Thornton, on Google
Excellent treatment, everything was explained clearly. Each step explicitly outlined and followed. The staff were extremely supportive and professional. Overall I would recommend them
Jeannie McGonigal, on Google
People were awesome and very informative
Greg Stultz, on Google
I had an appointment to get impressions made for customer in ear monitors. Staff was friendly and courteous. The audiologist Kolton was terrific. He did a great job explaining the procedure and answered all of my questions. He has a gentle touch as well. Overall I was very pleased.
Jimmy Nees, on Google
I love going there for my hearing needs
Jennifer Hunter, on Google
Very helpful
Shawn Carey Stuart, on Google
Was very good. People friendly and professional.
Jenny Studey, on Google
Very thoughtful and professional. Everything they explained to me in detail was just helped me understand what was happening. Thank you.
Denver Stephens, on Google
Excellent service and I would come again anytime. Good, very good help.
Ted Czanderna, on Google
A okay !
Carolyn Tumey, on Google
Quick , friendly & professional service
James Collier, on Google
Very nice and efficient.
Roxie Cross, on Google
Very helpful
jerrod kinser, on Google
She is such a nice person.. I enjoy talking with her and she’s very knowledgeable..
Darlene Holsapple, on Google
Highly recommended. They are professional, caring and knowledgeable.
Harold Goodman, on Google
Very professional
Robert Hall, on Google
Very professional, thorough and kind. Trustworthy and personable. Receptionist is a definite asset.
Linda Eglen, on Google
Great care for my hearing needs. Terry is a real professional. Receptionist very nice.👍
Bill Hamilton, on Google
Very friendly and helpful
April Bortner, on Google
Great experience. Very professional and kind.
Beth Ann Bales, on Google
Kim worked with me on a couple problems. One worked, and no more cutting in and out! ‘Still not syncing, although not coming through auto speakers. I’ll follow up again.
Sharon McCann, on Google
Kim and Dave are Great! Very thorough.
Steven Hinds, on Google
Work very well w disabled individuals compassionate and patient
darhla levato, on Google
The employees here are always kind and helpful. The Doctor is very professional and always on point with our visits. We appreciate everyone who works in this office. GREAT SERVICE
Just Me SUMNER, on Google
Very friendly. Quick service and I can hear again.
Nevin Watson, on Google
I was very happy with the results and the support they gave me.
Ron Martin, on Google
Really good customer service, David is really good at listening to any issues and finds great solutions to solve them.
John Kamstra, on Google
They literally take good care of you. Listen to what you have to say and accomplish. What the problem is and get you an order and back out in recently good time awesome.
Tim Gilmore, on Google
Professional and expeditious...A pleasure doing business with them...Terry is the best! A+++
Samuel Wilson, on Google
The staff was friendly and professional…the evaluation was thorough…I will continue to go there for all my future hearing needs…
Mike Foley, on Google
From the very first visit, and every subsequent visit, the service and friendliness is top rated. I highly recommend David and this entire staff.
John Bise, on Google
Where do I start – I have been losing my hearing for 32 years needless to say I have been to several hearing specialists. Never have been completely satisfied with the services I have received. Until a friend told me about Audibel and the ladies that work there. So I went there I am truly happy since I went. Courtney and Amy are the best. I received a very good testing. Courtney is very smart, kind and patient very understanding. She listens to you. I feel like a special friend. She patiently works with me till the problem is solved. I would recommend Courtney and Audibel to who ever has a hearing problem. They are very good at what they do!
P.S. I would go on and praise them more but I ran out of space.
I knew that my hearing had been damaged via 60-some years of living a noisy life. But when hearing some words became a problem and family and social communication impediment I sought hearing aid equipment. What I found a Help U Hear was smart, friendly, professional advisors to my hearing life. I would recommend their advice and service to anyone. It favorably compared to any medical professional I ever encountered. Oh yeah. And they do provide hearing aid equipment too. I received way more than I sought.
Being able to hear conversations the first time again, really understand them, was fabulous for me. Instead of asking my family to repeat themselves and try to visualize their lips as they talk, I had the opportunity to find that I just can close my eyes, listen, I would hear it and understand them.
Our daughter would come into the room and ask why I had the TV so loud. It’s nice to be able to be in the room with others and not have them going crazy with the loud volume. It’s a good feeling to now have the sound come right into my hearing aids.
When everyone around you is laughing and you don’t know why, because you missed the punch line. In church the pastor’s sermon goes right over your head and you missed an important meeting because some of the instructions and voices are indistinct. You can’t enjoy the music because the words are lost in the surrounding sound. Telephone conversations are total frustration.
Life is filled with embarrassing moments: and it is so tiresome to our companions to have to repeated themselves, which engenders impatience, anger and resentment on both sides.
The day I met Karen Bischoff, hearing instrument specialist, was the beginning of great relief for me and my family and friends. She helped me regain a lot of what I have been missing. Without her help I would not be able to enjoy much of life and I know it.
Especially now! That I have my new Audibel devices that are live streamed to my smartphone and car speakers, telephone conversations are clearer than ever! And the music is fantastic!
No hearing aids are not perfection, but the differences in my life are amazing. I shall be forever grateful.
Thank you Karen, Help you Hear and your support team.